Maintenance Services

• Manufacturer Maintenance Contracts
  
  
• On-site Technical Support
  
  
• Remote Technical
  
  

Support Services agreements include:

• Labor and Parts
  
  
• Programming assistance
  
  
• 24-hour response times for outages
  
  
• 24 hour support
  
  
• Service and Replacement part coverage includes
  
  
  • 24 hours per day, 7 days per week, with a 2-or-4-hour response
  
  
  
  • Monday through Friday, 8 am - 5 pm, with a 2-or-4-hour response
    
    

Service Enchantments:

• Preventative maintenance
  
  
• Remote maintenance
  
  
• Two-hour expedited response available in some areas
  
  
• Software updates and upgrades
  
  

If you have questions about a TMT-EXCEL Communications Maintenance Agreement please call Kim Jackson - Manager of Finance & Administration at 1-800-499-6923 ext. 103 or email: kjackson@tmtexcel.com